Most frequent questions and answers
Please contact us at orders@numanhature.com for any enquiries.
Upon receiving a dispute request, Numanhature will investigate the case and come to a fair resolution after reviewing the evidence submitted by buyers and/or sellers. This will take around 5 working days from the date the dispute was raised, which may be subjected to changes depending on the reason for return/refund.
If we are facing a delay for your order, you would have received a message from us. We strive to read you within the next hour from your scheduled delivery slot.
For a delayed order, you could:
- Allow us to continue with delivery (most likely within the next hour)
- If you are unable to be home, we will liaise with customer
You may click here to sign up as Merchant on Numanhature. You will receive a email from our dedicated team within 3 working days.
After you place an order, an electronic order summary will be send to your email (or billing email address once your payment is completed.
Numanhature/Merchants will also send you a message to liaise with you on the delivery after we process with your orders.
If we are facing a delay for your order, you would have received a message from us. We strive to read you within the next hour from your scheduled delivery slot.
For a delayed order, you could:
- Allow us to continue with delivery (most likely within the next hour)
- If you are unable to be home, we will liaise with customer
Unfortunately we only ship locally (within Singapore)